Never Miss A Plumbing Call Again.

Most callers just want a quick, helpful answer - and they usually don’t notice they’re talking to AI. A 2023 PwC survey found 61 % of consumers are already comfortable speaking to an AI agent for basic support, and this number is only growing higher.

PlumbAI opens with a natural Aussie voice, handles the job in seconds, and always offers to transfer to a human if the caller prefers. In practice, almost every caller stays on the line because they’re getting what they need faster than ever.

Super simple—about the length of a coffee break:

1. Connect your main number (we give you a single forwarding process).

2. Sync a calendar—Google, Outlook, Tradify, whatever you use.

3. Fill a 10-minute business questionnaire (prices, suburbs you service, team roster). Hit Activate and PlumbAI starts answering calls. Our onboarding video walks you through every click.

The bot listens for “burst pipe,” “flooding,” or similar keywords.

• If it sounds urgent, it offers to transfer straight to your on-call tech.

• If the customer is happy to wait, PlumbAI emails the details to your team so it’s first in the queue next morning.

Absolutely. All audio and booking data are AES-256 encrypted, stored on Australian servers, and never shared or sold. Your data stays your data.

Totally. You control greeting lines, pricing blurbs, and after-hours messages from an easy web dashboard. Prefer “g’day” over “hello”? Two clicks and done.

PlumbAI is trained on:

• Your website + the onboarding questionnaire (so it knows your exact services and rates).

• A deep knowledge base of plumbing FAQs—from backflow testing to solar hot water.

It rarely gets stumped, but if it does it politely offers to transfer to a human or flag the call for follow-up. We review any gaps and update the brain ASAP - at no extra cost.

Full pricing lives on our Pricing page. The Starter package is a $1 000 one-time build fee plus A$750 per month. One missed hot-water job usually covers that. Higher tiers add SMS Customer support, Outbound Customer Calling, Priority Support and more -perfect as you scale.

Nope. Month-to-month—cancel anytime from your dashboard. We earn your business every 30 days.

Yes. Set individual calendars, service radii, and van capacity. PlumbAI routes each booking to the nearest available tech automatically.